The Operations Manager – Night Shift - Reporting to the Plant Manager, provides strategic, on-site leadership and management oversight for the night shift (5:30 PM – 5:30 AM) at the Mt. Pleasant facility. While the role is dedicated to night shift operations, the actual working hours may vary and may not necessarily align with the full 12-hour shift, potentially including overlap with the day shift to support training and operational needs. As the senior-most leader on-site during the night shift, this role ensures the effective execution of production goals, fosters a culture of safety and quality, supports and develops Production Supervisors, and reinforces company policies and Core Values. By providing consistent and capable on-site leadership, this role ensures operational continuity during night shifts, supports balanced leadership coverage across all hours of operation, and helps drive training and development initiatives on the night shift.
- Lead and support night shift Production Supervisors to ensure successful shift execution, production performance and employee engagement
- Act as the primary on-site leadership authority during night shift hours
- Ensure safety protocols and compliance standards are met and immediately address any safety concerns
- Promote quality assurance by overseeing production processes and collaborating with Quality Control staff to resolve issues promptly
- Support onboarding, skills training and cross-training initiatives for all night shift employees
- Drive and oversee all specialized training initiatives on the night shift, placing special emphasis on the effective delivery and management of Machine Adjuster training programs and skills development
- Oversee the accuracy and timeliness of production and shift handoff reporting
- Provide coaching, feedback and performance support for Production Supervisors; assist with disciplinary or employee relations matters as needed
- Serve as the point person for resolving shift-level challenges, including staffing, equipment and workflow issues
- Coordinate with day shift leadership to ensure smooth shift transitions and continuity of operations
- Participate in operations and leadership meetings to share night shift updates and insights
- Uphold and promote the Company’s CARES Core Values: Collaboration, Accountability, Respect, Excellence and Safety
- Perform other duties and leadership initiatives as assigned by the Plant Manager
Competencies
- Leadership and decision-making
- Communication
- Coaching and development
- Problem solving and critical thinking
- Safety and compliance awareness
- Quality orientation
- Operational knowledge
- Adaptability
Education and Experience
- Associate’s or Bachelor’s degree in Manufacturing, Industrial Technology, Business or a related field preferred
- Equivalent combination of education and relevant leadership experience in a manufacturing environment will be considered
- 5+ years of leadership experience in a manufacturing environment
- Demonstrated success in supervising or managing frontline leaders or production teams
- Experience in printing, converting or envelope manufacturing preferred, but not required
- Familiarity with Lean, Six Sigma or other continuous improvement frameworks
- Leadership experience in a 24/7 operation or multiple-shift setting
